We require 24 hour notice for all appointments, consultations and clinical pilates sessions. We require 8 hour notice for all classes and gym sessions.
Our fees for missed physio appointments may result in a $30 fee.
Our fees for missed massage appointments may result in 100% payment
Our class booking system is also automated to deduct credit when classes are not cancelled within the notice period above. Remember a class booked means we have reserved your place and cannot offer this place to any other patient.
Workers Compensation/Insurance clients will also be charged a private cancellation fee if insufficient notice is given OR if appointments are not attended.